GENERAL MANAGER
(CHICAGOLAND AREA)
COMPANY
Our client is a growing, locally owned car wash and detail center in the Chicagoland area. They are customer-centric, fun, engaging and their goal is to provide an excellent car wash while providing value to
the customer by saving them time and money.
ROLE
As General Manager, you are the Site Leader and responsible for building an outstanding guest service culture in a fast-paced environment by providing day-to-day coaching and leadership to your team.
You will also help ensure that the site under your leadership meets and exceeds the company’s standards in leadership, guest service, safety, quality, operational excellence, and financial performance.
Must have equiment knowledge and hands on experience for trouble shooting.
ESSENTIAL RESPONSIBILITIES
Ability to successfully hire and train new team members, motivate and coach your team, and create a positive work environment.
Schedule according to business needs.
Ensure all safety procedures are being followed for guests and staff.
Demonstrate a high level of guest satisfaction by handling any inquiries, incidents, and issues in a timely manner.
Maintain focus on growing sales volume and site profitability.
Promote our monthly membership programs.
Must have understanding of car wash equipment; troubleshooting and identifying maintenance issues, perform preventive maintenance, and resolve any issues.
Perform other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Exceptional leadership and communication skills; including active listening and solution orientated.
Experience with team building; friendly and personable.
Strong work ethic and professional attitude.
Having a business mindset.
Knowledge of retail business management practices
Basic Computer Skills.
Ability to work at least 50 hours per week; willing to be flexible with hours including nights, weekends, and holidays; available to be on-call as needed.
Ability to stand the entirety of your workday.
Ability to lift 5-50 lbs.
QUALIFICATIONS
5+ years of car wash experience managing day to day operations and selling memberships (required)
Minimum 2 years of leadership experience (required)
2 years of membership sales experience (required)
Work authorization (required)
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