Convenience Store Manager
Company Information:
Founded over 50 years ago, the company is a regionally-based convenience store operator who offers clean, well-kept stores, many with a quick serve restaurant inside.
Your role:
As the Store Manager, you will manage all store operations, providing team leadership and excellent customer service. You will be accountable for the store's P&L, customer service, POS and back office technology. Great communication skills and the ability to train and develop a team are essential to success in the role.
Responsibilities:
Be an excellent leader of a convenience store.
Recruit a dedicated staff with a customer service mindset.
Provide supervision of the store, assign tasks, reinforce procedures, and ensure productivity, courtesy, cleanliness, and safety. Manage team members fairly, ensure accountability, and employ corrective action as needed.
Keep the premises inviting and looking great.
Promote excellent service and use the utmost courtesy in dealing with and correcting customer and employee concerns.
Ensure effective store operations, including inventory and cash control, bank deposits, reports, work schedules, and work procedures. Safeguard and account for all money, ensuring accurate deposits. Control theft.
Order merchandise accurately and timely, and ensure that pricing is correct and inventory is stocked and displayed. Execute store promotions and on-site advertising as instructed.
Survey competitors’ pricing.
Report daily sales and operations.
Maintain a safe premises for customers and employees, and investigate, report and correct conditions leading to accidents or complaints. Ensure that the building and equipment are maintained, and conduct inspections
Perform any duties of all store positions, including customer checkout, cleaning, stocking, ordering, etc.
Background Profile:
2+ years of retail management experience, with experience in a convenience store environment preferred.
Basic computer skills and reporting capability.
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