Job Summary:Our client is a regional franchisee of a national brand of convenience stores. We are actively recruiting for a store manager in the Wheeling, WV location. The Store manager is responsible for day to day store operations, including scheduling, training, and supervising employees and assistant manager. The Store manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.
List of Responsibilities
Assist in the recruiting of, recommend for hire, and train, positive individuals tobecome members of the team, ensuring excellent customer service.
Motivate, encourage, and challenge store cashiers.
Promote and resolve customer complaints, in a timely and professional manner.
Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
Ensure all merchandise is stocked and displays are attractive, priced correctly, anddisplayed in a safe manner.
Maintain quality brand image standards as pass evaluations.
Supervise, and discipline all store employees (and assistant manager) according tocompany policy.
Monitor daily retail gasoline competitors and sending the prices to the corporateoffice in a timely manner as established by management.
Complete daily paperwork and computer entry in a timely manner as established bymanagement.
Monitor cash over/short, inventory shrinkage, and drive offs daily.
Have the physical ability to perform all duties of a store cashier regularly.
Understand all information in the daily reporting of store operations.
Follow and enforce all Company Policies and Established Procedures in the storeOperations
Implement Monthly promotions, insure all POS advertising/signage is properlyposted at the proper time.
Communicate and perform all price change request, mark downs / ups as requested by the Operations Manager.
Implement and enforce all merchandising and vendor policies and procedures.
Enforce all Safety and Security Issues and report any and all unsafe conditions.
Report and process all employee and/ or customer incidents or accidents followingcompany procedure.
Education / Experience:
High School Diploma or General Equivalency Diploma (GED)recommended.