Director of Convenience Store Operations
COMPANY INFORMATION:
Are you a successful, performance-driven Operations Leader? Here is a great opportunity to work for a dynamic, growing c-store company!
ROLE:
You will plan and lead the activities of about 80 locations, including full profit and loss responsibility, while acting within the scope of company
objectives and policies to accomplish company goals.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Lead store teams by ensuring:
A culture that fosters the company’s mission and values.
Fair administration of human resources policies & practices.
Superior customer service through fun, friendly stores.
Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
Effective planning & execution of company objectives.
Maximization of performance & productivity through a commitment to sensible store scheduling.
Total development of human capital through proactive recruitment, selection and education of employees and customers.
Protection of company assets through loss prevention and expense efficiencies.
Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection,
recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.).
Consistent and effective communication of divisional and regional priorities to store teams.
KNOWLEDGE and SKILLS:
Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of company’s mission and values.
Demonstrated record of achieving performance goals and objectives.
Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability
to apply good judgment in all situations.
Demonstrated ability to effectively work in collaboration with a team to achieve objectives in a participative management style.
WORK EXPERIENCE and/or EDUCATION:
Proven success in retail convenience store leadership environments with progressively more responsibility, managing multi-unit operations with full P&L responsibility.
Bachelor’s degree preferred.
Capabilities:
Convenience Store operations management
PDI Experience preferred
Drives results by identifying opportunities to improve performance.
Works efficiently by planning and organizing work to achieve goals and objectives.
Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
Demonstrates adaptability by adjusting to changing business priorities.
Ability to reliably commute to multiple locations throughout the state
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